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We respond to your needs by enhancing the value of your Informationassets reducing risk. With our services we help to maintain the focus on your core business, avoiding waste efforts and resources on IT matters.We handle your IT, so you can handle your business
Click HereCall us today: (289) 918 0089 -
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We provide service from one computer to all your business requires
- Support solutions systems technician
- Technical support in information technology
We provide IT Solutions
Find out the benefits
Our structure Service Desk and Support final utilities resolve the incidents of first and second level according to the quality levels in the service SLA’s commitment to our customers.
We became in to your IT partner with specialized personnel, equipment, software and necessary processes according to your needs.
Preventive support
Added value in all your systems and netwoorks.
IT Field Support
Our Field Engineers perform corrective actions on-site problems.
Service desk
Support 7/24 from our specialized consultants to attend remote internal operational incidents.
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IT Service Desk
Customer issue
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1st Level Support
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Contact center (call support)
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Remote PC connection (team viewer)
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2nd Level Support
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Enginering in site
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Preventive maintenance
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Enginering remote
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Service desk
Our quality is marked by meeting the needs of our customers, we focus on maintaining close and open communication to understand their expansion plans.
Our Service Desk is oriented to the following areas of work:
Catalog of services
Software problem solving
Compliance with service levels
Attention to incidents and requests
Certifications
More services
IT support & consulting
Call us at any time for rapid responses and quick fixes for any issues you may have.
VoIP
Streamline your collaborative processes and lower communication costs with the exciting, multi-featured VoIP
Security
Keep your business and valuable data safe with our state-of-the-art security and ransomware protection.
Backup & disaster recovery
Prepare your business for the worst by having a competent backup and disaster recovery plan in place.
Managed services
Downgrade the hassles of IT management by having our experts handle it for you.
Cloud services
Work anywhere at any time once you gain 24/7 access to data and systems stored on our secure Cloud.
More than 10 years of experience
We want to help your business succeed. We will work hard for you, even outside business hours. Try us today!
I'm interestedAbout us
We are a company with more than 10 years of experience supportingtransnational clients through Latin America, managing and administrating with our thechnology more than 7,000 employees. We are a company highly detail – oriented team.
2001
Smart Global Technologies was established in 2001, to help companies improve efficiency and productivity.
2011
In 2011, the company establishedcorporate offices in the central territory of Mexico, considered a strategic area of the country for having the highest growth of private investment in the world – Queretaro. Today SGT is engaged in more than 15 big projects andexpectedgenerate revenues of$5 million in 2018.
Smart Global Technologies growth plans are now looking to leverage this success and internationalize the company by expanding into Canada.
Smart Global Technologies Inc. has an intimate and unique knowledge of the technology and the management procesess to enchanced efficiency and productivity.
Success stories
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